Privacy & Data Protection Policy

1. What We Collect

We may collect the following when you browse, register, place an order, respond to a survey/promo, or contact support: name, date of birth, email, billing & shipping addresses, phone numbers, payment details (processed securely), preferences, and communications history. We may also log device, browser, and usage data.

2. How We Use Data

We use your data to: process and fulfil orders; provide customer support; manage your account; personalize your experience; administer promotions, surveys, and marketing; detect fraud and secure transactions; comply with law.

3. Marketing Communications & Opt-Out

If you opt in, we may send newsletters, offers, and product updates. You may unsubscribe at any time using the link in our emails or by emailing info.sales@visionintl.in.

4. Cookies & Tracking Technologies

Cookies help us remember your cart, save preferences, and understand site usage. Disabling cookies may affect site features (cart, checkout, saved sessions). You can adjust cookie settings in your browser. We also use analytics tools that may collect aggregated, non-personal usage data.

5. Data Security

Your personal information is stored behind secure networks and is accessible only to authorized personnel under confidentiality obligations. Sensitive data transmitted during checkout is protected using SSL encryption and further secured within our systems or payment gateway partners.

6. Sharing with Service Providers

We do not sell your personally identifiable information. We may share necessary data with trusted third parties (hosting, payment gateways, logistics partners, customer service tools) strictly to operate the Site and fulfil orders. These parties must keep data confidential and use it only for authorized purposes.

7. Legal & Safety Disclosures

We may disclose personal information when required by law, legal process, governmental request, or to enforce Site policies; or when we believe disclosure is necessary to protect rights, property, safety (ours, yours, or others).

8. Children & Parental Guidance

We do not knowingly collect personal information from children without parental consent. Parents/guardians are encouraged to supervise minors’ online activity. If we learn that a child has submitted personal data without consent, we will take reasonable steps to delete it.

9. Privacy Policy Updates

If we materially change how we handle personal data, we will update our Privacy Policy page and note the effective date. Your continued use of the Site after such updates signifies acceptance.